Contact Us

Order support 🤍

Need help with an existing order? Email izzy.marie.store@gmail.com or use the contact form below.

Questions about an order

Please include your order number and the email address used at checkout so we can find your purchase.

Product details and sizing

Please review the description, materials, care instructions, and measurement chart on the product page before ordering. We do not provide individual product recommendations or sizing consultations.

Delivery updates

Please allow approximately 2–3 weeks for delivery. Your order may arrive in separate packages. Check your tracking details, or contact us if your order has not arrived within the estimated timeframe.

Something isn’t right?

For damaged, defective, or incorrect items, email us within 7 days of delivery with your order number, a description of the issue, and clear photos of the item and packaging. Please do not send anything back without authorization. See our Return & Refund Policy for details.