Heads up, babe ✨ Our pieces take about 2–3 weeks to arrive, but we promise it’ll be worth the wait 🤍

Refund policy

📦 Return & Refund Policy

We want you to love your purchase! If something isn’t right, here’s how we handle returns:

✅ Returns & Exchanges

  • We accept returns only for defective, damaged, or incorrect items.

  • To request a return, please contact us at Izzy.Marie.Store@gmail.com

  •  within 7 days of receiving your order.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

❌ Non-Returnable Items

  •  We do not accept returns for reasons such as size, color preference, or buyer’s remorse.

  • Final sale items (e.g., clearance or promotional products) cannot be returned.

💰 Refunds

  • Once your return is approved and inspected, we will issue a refund to your original payment method.

  • Please allow 5–10 business days for the refund to process.

🚚 Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • We do not accept packages returned without prior authorization.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Izzy.marie.store@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchange

No Exchange

  

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned, you will receive a gift card in your email.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a gift card to the gift giver and they will find out about your return.

Shipping
To return your product, you should mail your product to: 1401 Beaver Run Rd Niceville, FL 32578

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

-----